Information – Positive Thinking
There is a solution to every problem

There is a solution to every problem
Mr Alok Kejriwal is a new media entrepreneur and founded the contests2win business in 1998. He has successfully created new-age businesses in India and China. In his non-working hours Mr Kejriwal meditates and collects Indian contemporary art. Here’s his take on four questions from Business Line:
Two things that my education/training taught me:
God is in the details.
There is a solution to every problem.
Two things I learnt from my work/real life:
The greatest value creation comes from people — value them the most.
If something is difficult — it’s a great sign. That’s what will make the effort valuable.
One quality I look for the most in a new recruit:
Passion, passion, passion.
A book that I read recently:
After Dark, by Haruki Murakami.
Do not procrastinate

Do not procrastinate
Ms Harinder Singh
Ms Harinder Singh is General Manager at Grand Ashok, Bangalore. She is responsible for implementing strategies to streamline the entire operations of Grand Ashok. She has also served as General Manager, Hyatt Regency, Kathmandu. An amateur golfer, Ms Singh is nine times national trap shooting champion. Here’s her take on four questions from Business Line:
Two things that my education/ training taught me:
Knowledge is wealth.
Thoroughness and hard work in all predicaments.
Two things I learnt from my work/real life:
Do not procrastinate.
There is no ideal situation — everything is subjective.
One quality I look for the most in a new recruit:
Positive attitude.
A book that I read recently:
The World is Flat, by Thomas Friedman.
The process of learning must continue

The process of learning must continue
Mr Sreeram Iyer is the CEO of Scope International and CIO of Standard Chartered Bank, India. An MBA from the UK, he is also a Chartered Financial Analyst, Company Secretary and a qualified Cost and Management Accountant. Here’s his take on four questions from Business Line:
Two things that my education/ training taught me:
The process of learning must continue regardless of success achieved.
Try and share your learning with your team members.
Two things I learnt from my work/real life:
There is no substitute to delivery, execution and action.
Every individual brings new talent and capabilities. Identify those and maximise returns.
One quality I look for the most in a new recruit:
Right attitude — to change, learning and ethics.
A book that I read recently:
Plato and a Platypus — Understanding Philosophy through jokes, by Thomas Cathcart.
Problems are not stop signs, they are guidelines

Problems are not stop signs, they are guidelines
Mr Ashish Kirpal Pandit is the CEO of Fortis HealthWorld Ltd, the retail arm of the Fortis Group. An MBA from Indiana State University, Mr Pandit’s tryst with Fortis HealthWorld began in early 2006. His focus on detail has been instrumental in powering the company to its current leading position. Mr Pandit is a traveller by spirit and an avid golfer. Here’s his take on four questions from Business Line:
Two things that my education/training taught me:
Honing my analytical skills — this has helped me in identifying trends.
Clear and effective communication is the key to success.
Two things I learnt from my work/real life:
To take up challenges and turn them into opportunities.
Problems are not stop signs, they are guidelines.
One quality I look for the most in a new recruit:
Energy, enthusiasm and eye for detail.
A book that I read recently:
The Pursuit of Wow!, by Tom Peters.
Principled life leads to success

Principled life leads to success
Himanshu Baid
Mr Himanshu Baid, Managing Director, Poly Medicure, started his business of manufacturing healthcare disposables in 1997 under the brand name Polymed. His aim is to build his company as the most reputed and trusted company in the medical disposables industry.
Mr Baid, after completing his BE, joined Philips in Germany where he gained vital experience in international trade. His stint in Philips helped him understand the psyche of international marketers.
An avid follower of tennis and cricket, Mr Baid likes spending time with his wife and two sons in his spare time. Here’s his take on four questions from Business Line:
Two things that my education/training taught me:
Principled life leads to success.
Punctuality and self-confidence.
Two things I learnt from my work/real life:
To be strong and face the challenges.
Passion and enthusiasm to learn from every aspect of life.
One quality I look for the most in a new recruit:
The ability to understand the needs and requirements of the organisation and being honest towards the company and to himself.
A book that I read recently:
The Tipping Point, by Malcolm Gladwell.
Be fact-based
Mr Pradeep Nevatia
Mr Pradeep Nevatia, President and CEO, Ninestars Information Technology Ltd, is credited for bringing the ‘Integrated Six-Sigma Program’ and TQM (Total Quality Management) practices from the manufacturing to the BPO industry. Mr Nevatia is a post-graduate in industrial engineering from NITIE, Mumbai, and a alumnus of Birla Institute of Technology, Ranchi. He has co-authored Brand-Wise, Leveraging People to Create Powerful Brands (2004, East West Publications). Here’s his take on four questions from Business Line:
Two things that my education/ training taught me:
Structured thinking.
Systemic planning and analysis.
Two things I learnt from my work/real life:
Be balanced.
Be fact-based.
One quality I look for the most in a new recruit:
The capability of the person to go beyond oneself.
A book that I read recently:
Lie and a Truth, by Nandan Gautam
Take success and failure in the right spirit

Take success and failure in the right spirit
Mr Hasan Abdul Kader
Mr Hasan Abdul Kader is the Managing Director of CCS Infotech Ltd. A BE (Computer Science) from National Institute of Technology (formerly Regional Engineering College), Tiruchi, he has more than 18 years of experience in management, public relations, product branding and overseas marketing. Here’s his take on four questions from Business Line.
Two things that my education/training taught me:
Improved analysing and decision-making abilities.
Believe in social responsibilities.
Two things I learnt from my work/real life:
Success and failure have to be taken in the right spirit.
Broad vision coupled with strategic effort will yield results.
One quality I look for the most in a new recruit: The ability to take/see every opportunity as a commitment and challenge.
A book that I read recently:
The Argumentative Indian, by Amartya Sen.
MAGIC IN SELF CONFIDENCE
A Business executive was deep in debt and could not see any way out.
Creditors were closing in on him. Suppliers were demanding payment. He sat on the park bench, head in hands wondering if anything could save his company from bankruptcy.
Suddenly an old man appeared before him.
“I can see that something troubling you”. He said
After listening to the executive’s woes, the old man said, “ I believe I can help you”.
He asked the man his name, wrote out a cheque and pushed it into his hand saying, “take this money, meet me here exactly one year from today and you can pay me back at that time”.
Then he turned and disappeared as quickly as he had come.
The business executive saw in his hand a cheque for $ 500,000 signed by
John D. Rockefeller, then one of the richest men in the world!
“I can erase my money worries in an instant!” he realized. But instead, the executive decided to put the uncashed cheque in his safe knowing that it might give him the strength to work out a way to save his business, he thought.
With renewed optimism, he negotiated better deals, restructured his business and worked rigorously with full zeal and enthusiasm and completed several big deals. Within few months, he was out of debt and making money once again.
Exactly one year later he returned to the park with the uncashed cheque. At the agreed upon time, the old man appeared. But just as the executive was about to hand him back the cheque and share his success story, a nurse came running up and grabbed the old man.
“I’m so glad I caught him!” she cried.” I hope he hasn’t been bothering you. He’s always escaping from the rest home and telling people he’s John D Rockfeller” and she let the old man away by the arm.
The astonished executive just stood there, stunned. All year long he’d been wheeling and dealing buying and selling, convinced he had half a million dollars behind him.
Suddenly, he realized that it wasn’t the money, real or imagined that had turned his life around. It was his newfound self-confidence that gave him the power to achieve anything he went after.
From sheets to pillow cases to dusters
From sheets to pillow cases to dusters
Uma Asher,TNN
Over the years, it has slowly dawned on me that I have learned many things from my parents in years past, without even noticing. They live in an apartment in the overcrowded clutter that is suburban Mumbai. Every day, they buy a handful of flowers and bel leaves for the household altar. The flower woman delivers them to our door, wrapped in a leaf and tied with a piece of string. My mother saves the string, and when it has grown to a fist-sized ball, she returns it to the flower-seller, who re-uses it.
My father would take cloth bags to the market every day, but somehow plastic bags crept into the house occasionally. My mother would collect them, and periodically hand them over to the vegetable vendor, so he could reuse them.
In the days of glass milk bottles, my mother saved the aluminum foil caps. A few caps made a new career as scrubbers for cast-iron cookware like a roti tawa; others were given to our domestic help, who sold them as metal scrap in the slum where she lived. That way she earned a spot of extra money, and the aluminium presumably got recycled somewhere. When the tough nylon fabric from folding deck chairs frayed at the edges, it was taken out and sewn into heavy-duty bags to buy our monthly supplies of grain.
Those bags lasted well over a decade. When I was a child, the fabric of my unfashionable but sturdy cotton school uniforms was ideal for making shopping bags. Our old clothes that were in wearable condition were bartered for steel pots and pans from an itinerant vendor.
My mother rescued old zippers and buttons, and stored them in an old candy box to sew on other clothes. Torn clothes were cut up and saved as wipes for kitchen spills, muddy shoes, and so on. Old cotton bedsheets got cut up, and the ends, less frayed than the centre, were sewn up into pillow cases or dishcloths. If a container broke, the lid was saved, and used when another container was missing a lid.
To this day, gifts are unwrapped very carefully, and the paper stored flat under a mattress for reuse. Resealable plastic bags are rinsed, dried, and reused when possible.
Even though my parents live in a flat, they don’t regard their hoard of old stuff as clutter; it’s well-organised so things are there when they need them. When they need string, a plastic bag, a clean jar or bottle, a lid or nail of any size, a rag to wipe a spill, they know exactly where to find it.
Only when I lived in the US did it even occur to me that stores could sell such items. I have come to recognise and be grateful for how my parents’ little habits continue to shape the way in which I use things. They never use the expression “reduce, reuse, recycle”. When they add some little item to their stash, they simply say, “This will be useful.”
Afraid? Not us!
Afraid? Not us!
Avinash Kalla,TNN
Is conquering fear the key to success? As Dhoni and his boys swept the T20 trophy, they demonstrated amazing teamwork and spirit. Avinash Kalla unravels the success formula
Say ‘fearless’ and the image of a beaming Mahendra Singh Dhoni, along with his young bunch of enthusiastic cricketers, proudly holding aloft the T20 World Cup strikes the mind.
Dhoni pulled off a victory even as few gave India an outside chance of making it to the finals. So, what did this Jharkhand lad do differently when catapulted to the hot seat that others before him did not? You guessed it. He and his team operated with a mindset of utter fearlessness. “We played without fear. If we play like this, with everyone supporting each other, we’re going to win more matches than we lose. We need to enjoy ourselves whenever we go out in the middle. Let euphoria take the place of fear,” is the newly-anointed skipper’s slogan.
Is losing fear, then, the key to success in both individual and team enterprises? And what is the role of a leader in inculcating this attribute? “There is a tremendous relationship between fear and success,” says motivational speaker Shiv Khera. “There are thoughts of fear and defeat and thoughts of victory and happiness. It’s these very thoughts that direct or misdirect us,” he asserts.
While negative thoughts create an aura of gloom around us, the energy emitted by the positive thoughts is reflected in our actions and body language. Powered by this positive energy, one plays to win in whichever field one chooses to. As Khera puts it, “There is a huge difference between playing to win and playing not to lose. In the former, you play with an inspiration, whereas in the latter, you play out of desperation. And the results are different in both cases.”
When you are fearless, you don’t hesitate to take on the mighty and powerful. The Indian team demonstrated that match after formidable match against countries ranked favourites to lift the prestigious trophy.
Sabeer Bhatia, then a young entrepreneur, set aside fear when he walked in to negotiate with Bill Gates and co. for a whopping $400 million for his venture Hotmail.com. Microsoft offered him a meagre $160 million; Bhatia didn’t give in. He had just one choice ‘take it or leave it’. Undeterred, Bhatia who acknowledges that being fearless is certainly one of the qualities required to be successful in business, played it cool. “I’ll get back to you,” is what he said.
All through the way to clinching the mega deal, he remained firm and fearless. However, he has a word of caution, “You cannot have a weak hand and continue to be fearless. It would be foolish to do so; your spirit has to be justified by a solid platform. In my opinion, being fearless means that one should trust her or his intellect, and not be afraid to go against the norm to try something new.”
And defying norms is no mere feat; it takes a lot out of leaders who are able to turn the tide in their favour. Capt. Gopinath, who revolutionised the way people fly today, says, “We had a class barrier to defy when we entered the aviation business. Nobody believed in my project; some went on and said ‘Tata-Singapore airline never got the licence; you don’t stand a chance to see it through.’ But in my mind there was never a question about will I be able to do it? It was always how I can do it, till I actually did it.”
Individuals like Dhoni, Bhatia, and Capt. Gopi possess what Khera terms as ‘practising mental toughness’ — the mantra he says is, “I play to win but I am not afraid to lose.”
His views are echoed by Dhoni who said, “It really didn’t matter to me if we didn’t win, because we’d given it our best.”
Think for a moment, what if Bachendri Pal had allowed herself to get intimidated by the imposing Everest. She would never have scaled the tall heights she did by becoming the first Indian woman to conquer the Everest. Climbing the mountain must have been a daunting task for her, but she exorcised her fears and went single-mindedly about her mission. Again it was the courage of her beliefs that made environmental scientist Sunita Narain lock horns with a Cola giant, and stick to her guns in the face of immense pressure and arm twisting.
It’s the leader’s attitude and speed that determine the pace with which any team moves and builds the tempo. In Khera’s opinion ‘a bunch of sheep led by a lion is better than a bunch of lions led by a sheep.’
So are leaders born or do they learn to lead? And what is it that the leader needs to do differently to come out tops? “Some are born leaders whereas others acquire leadership skills over time,” says Bhatia. Capt. Gopi adds, “Courage is the most important aspect of leadership; it comes from deep conviction and belief. Second, a leader needs the ability to judge people and manoeuver them ensuring their potential is optimised.”
A formula Dhoni practised to perfection. When Harbhajan Singh showed signs of buckling under pressure, Dhoni decided to give the ball to Joginder Sharma, a player who, the captain felt, had fire in his belly and ‘wanted to make a mark at the international level.’ It was a gamble that paid off.
A leader does not hesitate to take gambles. Capt. Gopi says, “If you can’t create more leaders within your team, you are not a leader worth your salt. Give your people challenges and they respond. They thrive on these challenges and you in turn create leaders who will carry the show on.”
But not everything is always hunky dory for these fearless souls; they too have their lows and face defeats. “In business, you are only as good as your last quarter. It’s not every time that your courage will lead to success. You lose some, but then you need to analyse various aspects and act fast,” says Capt. Gopi. In these defeats there is glory as you go down fighting.
With Chak De being our current war cry, it’s time you believed in yourself and went for your dreams. Remember, fear surrounds us like a cage, break it, and the world is your playground. Now that we are in the game, who are we playing next?

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