Avoidable anger – Gulf Today – Short Take Dt 27-12-2014

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Avoidable anger
The year that is passing by swiftly and silently has been one with mixed emotions and experiences. There were plus and minus aspects as always. Travelling around gave several opportunities for thoughts and photography opportunities, which led to many useful insights that I shared with interest through the Short Take column.
Last week, I was at the airport check-in. The line was long and the airline system was working slow due to some connection problem. A pregnant lady was at the counter handling the passengers. The delay made everyone restless. But, one passenger was more expressive. He reached the counter and as the process took extremely long, he started raising his voice and showering strong words at the girl. The lady was helpless and kept her silence and emotions well.
Standing behind him and watching all the actions, I asked him whether there was any need to raise his voice in such a tense situation unnecessarily as it raised emotions of others as well.
He said to me that it is his way of doing things and he felt comfortable by shouting at her. I smiled at him as well as the lady who was listening to the conversation, as she felt relieved to get some support.
We moved on to the security check point and a person ahead had some items inside his bag which was creating an alarm with the security system.
The screening process had to be repeated several times and it took time.
The man who created ruckus a few minutes before was behind and was standing without any option to show his emotions at the security staff.
We all who watched him shouting looked at him to see how he expressed his anger this time. He knew what we intended and gave us a helpless smile. It was sure he was sorry about what happened before.
A smile has several positive values at all situations. Let the year ahead be a positive one and let us all spread happiness and positive spirit with a sweet smile to those we meet.
Ramesh Menon

Gulf Today – Short Take Dt 27-12-2014

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